Instructional Designer

Overview

Design. Disrupt. Repeat. Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. GameStop is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We’re passionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good product, human-centered design makes for an excellent one.

Contributions

As an Instructional Designer, you will be responsible for developing and implementing a comprehensive onboarding and training program in support of our Federal client. You will work as part of a cross-functional team—including designers and technical experts—engaging with stakeholders and end-users to develop an effective approach and ensure adoption of new systems and processes.

Responsibilities:

• Outline and understand end users to create training appropriate to meet their diverse needs

• Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement

• Research appropriate learning content and coordinate with Subject Matter Experts to structure learning paths

• Develop interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE, Bloom’s, SAM, etc.) to create dynamic learning experiences

• Determine utilization of knowledge checks and compliance tracking

• Lead the training development and delivery

• Establish metrics and measure user adoption

• Facilitate learning management system administration, usage, and develop feedback loop for enhancement

• Consider long-term governance for sustaining training programs and materials

Qualifications:

• Ability to obtain a U.S. government Public Trust Security Clearance

• 3+ years of experience in Education, Training, HR, or related field

• Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement

• Knowledge of contemporary learning management software platforms

• Experience with traditional and modern training methods, tools, and techniques

• Ability to convey complex information in a way that people understand

• Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers

• A collaborative nature with excellent written communication and presentation skills

• Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills

• Experience working in a project-based environment

• Proficiency in MS Office and in database software

• Bachelor's degree or equivalent experience in Training and Instructional Design

Bonus Points:

• Previous work experience in or with the federal government

• Previous work experience as a consultant

About GameStop

GameStop relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of GameStop’s total compensation package for employees.

GameStop is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health, and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee-owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GameStop participates in the E-Verify program.